Frequently Asked Questions
Q: How can I view the status of my order?A: Go to the Customer Service, Account Information page. This page lists all your orders. Click the date of the order whose status you wish to view.
Q: What are your shipping costs?
A: shipping costs are set at a flat $9.00 which includes shipping, handling and packaging.
Q:Can I request a copy of bead that has been sold?
A: Each bead is a unique work of art. Glass colors can vary widely from batch to batch. A color theme can be requested.
Q: Are all the beads handmade?
A: All of the focal beads and patterned beads are handmade by the artist (unless otherwise noted in the description).